Open Courses

Below is a number of courses currently available. If you are looking to improve your knowledge or skills in an area not currently shown below, please get in touch. Email info@ccma.org.uk

Course Name When and Where
Masterclass: How to Design and Deliver Mobile Customer Service

07 November 2017 (London)

Book Now
Service Design Masterclass

05 December 2017 (London)

Book Now
An Introduction to Contact Centre Management

23 January 2018 (London)

Book Now
Contact Centre Operational Coaching Skills and Techniques

20 February 2018 (London)

Book Now