Terms and Conditions


If for any reason we have to cancel an event, we are not liable to refund any travel or hotel costs associated with the cancellation of an event however where the attendee has paid a fee a full refund will be offered.

Cancellation charges

Cancellations should be notified by email at info@ccma.org.uk

12-8 weeks before the event:  50% of the fee

8-2 weeks before the event: 75% of the fee

Less than 14 days before the event: 100% of the fee

Agenda/Programme changes:

It may be necessary for reasons beyond our control to change the content of the programme, the date or the venue at any time prior to the event date.


At some events workbooks or handouts will be issued on the day of the event. This documentation is made available only to members attending the event and should not be reproduced. Delegate packs are provided for the sole use of the member and may not be reproduced whether in whole or part, shared or distributed by any method whatsoever without prior permission of the copyright owner.